1. Refunds for Cancelled Shows:

   • In the event that a show or event is cancelled for any reason, customers will be entitled to a full refund of the ticket purchase price.
   • Refunds will be processed automatically within 3 business days of the cancellation announcement.
   • We will communicate cancellations via email, phone, or other contact methods provided during the ticket purchase process.

2. Non-Refundable Tickets:

   • All ticket purchases for events and shows are non-refundable unless the event is cancelled.
   • We do not offer refunds or exchanges for any other reason, including but not limited to, scheduling conflicts, personal emergencies, or dissatisfaction with the event.

3. Exceptions:

   • In the rare case of a rescheduled event, tickets will be honored for the new date, and refunds will only be issued if the customer is unable to attend the rescheduled date.
   • Refunds may be considered on a case-by-case basis for extenuating circumstances, such as a documented medical emergency preventing attendance. Please contact our customer service team for assistance in these situations.

4. How to Request a Refund (if applicable):

   • If a show or event is cancelled and you are eligible for a refund based on our policy, no action is required on your part. Refunds will be processed automatically.
   • For any other exceptional circumstances, please reach out to our customer service team at [insert contact information] to discuss your situation and possible options.

5. Contact Us:

   • If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at support@dluxhabitsvip.com. Our team is here to assist you and ensure you have a positive experience with us.

By purchasing tickets to our events and shows, you agree to abide by the terms and conditions outlined in this refund policy. We appreciate your understanding and cooperation.